The Process

From first call to first day in 5–7 business days

We handle the hard parts — sourcing, vetting, employment, and management — so you can focus on the work your VA is freeing you up to do.

01

Book a free consultation

Tell us about your business, what tasks you want to delegate, and what skills matter most. This is a 30-minute call — no pitch, just discovery.

  • We'll assess your current workload
  • Identify the highest-impact tasks to delegate first
  • Recommend the right plan and VA profile
  • Give you an honest timeline and cost estimate
02

We source and vet your VA

Our recruitment team shortlists candidates from our pre-vetted pool or conducts fresh sourcing. Every candidate goes through a rigorous 5-step screening process.

  • Skills assessment and portfolio review
  • English fluency and communication test
  • Culture and work ethic evaluation
  • Reference and background checks
  • Trial task to validate capability
03

You meet your match

We present 2–3 shortlisted candidates. You interview them and choose. If none feel right, we source more — at no extra cost.

  • Profile packs with skills, experience, and samples
  • 30-minute video interviews you schedule
  • No pressure — take your time to decide
  • Free re-sourcing if needed
04

Onboarding and setup

Once you've chosen your VA, we handle all the employment paperwork, equipment setup, and structured onboarding — typically completed within 5–7 business days.

  • Employment contract and payroll setup
  • Workstation and software provisioning
  • Your SOP documentation walkthrough
  • First week task plan and check-in schedule
05

Ongoing management

We don't disappear after day one. Your dedicated account manager checks in regularly, monitors performance, and handles any HR issues that arise.

  • Weekly or monthly check-ins (based on plan)
  • Performance reporting and feedback loops
  • HR support and disciplinary processes
  • Free replacement guarantee if things change

How we vet every VA

Less than 8% of applicants make it through our screening process. The ones who do are exceptional.

1

Application review

Resume, portfolio, and experience screening. We filter for relevant skills and a track record of remote work.

2

Skills assessment

Role-specific task tests and tools proficiency checks (e.g. Xero, Google Workspace, CRM platforms).

3

Communication test

Written and verbal English assessment. We test for clarity, tone, and professional communication style.

4

Video interview

A structured interview covering work style, availability, reliability, and cultural fit for Australian businesses.

5

Reference checks

We speak directly to previous employers or clients to verify performance and work ethic.

6

Background check

Criminal background and identity verification. Only candidates who pass all stages are added to our active pool.

Ready to meet your VA?

Book a free 30-minute consultation. No commitment, no pressure.

Book a Free Consultation