Customer Service
24/7 customer support without the overhead
Friendly, professional Filipino customer service reps who handle your live chat, email, and calls — keeping your customers happy around the clock.
Placed within 7 days
Dedicated — not shared
Free replacement guarantee
Starts from from $7/hr
What your VA will handle
- Live chat support and ticket management
- Email support and query resolution
- Phone handling and call logging
- CRM updates and customer record keeping
- Returns, refunds, and escalation management
- FAQ management and knowledge base updates
- Order tracking and fulfilment support
- Customer satisfaction follow-ups
Tools they're trained in
ZendeskFreshdeskIntercomHubSpotShopifyGorgiasAircallSlack
Why hire a VA for this?
- Available across Australian and extended hours
- English fluency and professional communication
- Familiar with major helpdesk platforms
- Reduces response times and improves CSAT
Who we'll match you with
Our customer service VAs come from BPO and SaaS backgrounds with proven track records in CSAT, first-contact resolution, and escalation handling.
Other services
Ready to hire a customer VA?
Book a free consultation. We'll match you with the right VA in 5–7 business days.
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