IT & Tech Support
Tech support that keeps your team running
First-line helpdesk, website maintenance, software setup, and technical troubleshooting — handled remotely by experienced IT VAs.
Placed within 7 days
Dedicated — not shared
Free replacement guarantee
Starts from from $12/hr
What your VA will handle
- Level 1 helpdesk and ticket resolution
- User account setup and management
- Software installation and configuration
- Website updates and maintenance (WordPress, Shopify)
- Cloud storage and backup management
- IT asset tracking and documentation
- Email and domain administration
- Technical research and vendor coordination
Tools they're trained in
JiraFreshserviceZendeskWordPressShopifyGoogle Workspace AdminMicrosoft 365 AdminAWS basics
Why hire a VA for this?
- Resolves common IT issues without escalation
- Frees your senior team from Level 1 tickets
- Available during extended or after-hours windows
- Cost-effective helpdesk without a full-time hire
Who we'll match you with
Our IT VAs have backgrounds in helpdesk support, system administration, and web maintenance. They're certified across common platforms and comfortable with remote access and ticketing systems.
Other services
Ready to hire a it VA?
Book a free consultation. We'll match you with the right VA in 5–7 business days.
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